Pet Pop
Terms and Conditions of Use
By accessing our website, you agree to be bound by the following Terms and Conditions. Any orders placed with us will strictly adhere to these terms. This site and its content are provided for the purpose of online shopping with PET POP NZ and to offer information about PET POP’s products and services. Reproduction of images and text from this site for any other purpose is prohibited. We reserve the right to amend any part of our website without prior notification. By using our website, you automatically accept that we are not liable to you or any third party for any amendments made to this website. When changes to our Terms and Conditions occur, entering our website constitutes acceptance of these changes. We recommend that you regularly review our Terms and Conditions for any alterations. Please refrain from using our website if you do not agree to any changes made to these Terms and Conditions.
International Orders
We do not accept international orders placed via our website. Should you wish to place an international order, please contact us directly at petpopnz@gmail.com.
Product Description
Each item is sold based on the product description displayed on the website. We strive to ensure that all descriptions and prices are accurate. However, due to unforeseen circumstances, there may be discrepancies at the time of your order. Additionally, colors may vary slightly from website images. Please contact us if you would like more detailed information about any of our products.
Payment
All prices listed on our website are in New Zealand dollars (NZD) and include GST. Prices are accurate at the time of website publication. Accepted payment methods are Visa or Mastercard, and all credit card payments are subject to online authorization. PET POP cannot be held responsible for any delay in delivery if a credit card payment is declined.
Returns Policy
We accept returns only for defective products, within 7 days from the date of purchase. Please contact us by email before returning any items. Refunds will be issued to your credit card and will cover the purchase price of the returned item. Shipping and handling fees will also be refunded for defective products or in cases of an error on our part. All defective products must be returned prepaid to PET POP, with the original packaging, a copy of the invoice, and a detailed reason for the return.
Order Cancellation
You may cancel an order by contacting PET POP at any time before it is dispatched. Once the order has been dispatched, you may return the products in accordance with our returns policy.
